Terms of Service | W.T.S. Lead Center

1. Acceptance of Terms

By accessing or using the W.T.S. Lead Center platform, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform. W.T.S. Lead Center is available exclusively to licensed insurance agents.

2. Eligibility

You must be a licensed insurance agent in good standing in the states where you purchase leads. By creating an account, you represent and warrant that you hold all required licenses and will maintain compliance with applicable regulatory requirements during your use of the platform.

3. Lead Products

Lead orders are exclusive to the purchasing agent. Once an order is placed and fulfilled, leads from that order will not be sold or distributed to any other agent. Lead quality and contact rates are not guaranteed. Agents acknowledge that insurance lead conversion depends on many factors outside W.T.S. Lead Center's control.

4. Payment and Invoices

All orders require payment in full prior to lead delivery, unless an invoice arrangement has been established. Invoices are due on the date stated on the invoice. WTS reserves the right to suspend lead delivery for unpaid accounts.

5. CRM Access

CRM access is provided as part of the lead delivery ecosystem. It is not a standalone product. Access may be suspended or terminated if your account is in arrears or if you violate these terms.

6. Compliance Responsibility

Consent documentation provided by W.T.S. Lead Center is designed to support compliant outreach. Agents remain solely responsible for following all applicable federal, state, carrier, and internal compliance requirements, including but not limited to the Telephone Consumer Protection Act (TCPA). W.T.S. Lead Center does not provide legal advice.

7. Refunds and Disputes

Lead orders are generally non-refundable once delivery has begun. Quality disputes must be submitted within 7 days of delivery via the support ticket system. WTS reserves the right to determine appropriate resolution on a case-by-case basis.

8. Account Termination

WTS reserves the right to suspend or terminate any account that violates these terms, engages in fraudulent activity, or misrepresents licensure status.

9. Changes to Terms

We may update these terms periodically. Continued use of the platform after changes constitutes acceptance of the updated terms.

10. Contact

Questions about these terms may be directed to leads@wts-financial.com.